Discover Nelroy Collections
Shop hand-picked products across Health & Wellness, Skin & Hair Care, Home Improvement, Baby Essentials, and more. All designed to make everyday life better.
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Frequently Asked Questions
Need help with your order or have a question about our products? Check out our FAQs below — your answer might be just a click away. Still need assistance? Reach out to our support team at info@nelroy.com
We’re here for you every day! Average response time: 1–2 business days.
Do your products come with a guarantee?
Do your products come with a guarantee?
Yes! All of our products include a 30-day satisfaction guarantee. If you’re not completely happy with your purchase, you can return it within 30 days for a replacement or refund.
How do I apply a discount code?
How do I apply a discount code?
You can apply a discount code at checkout. Enter the code in the "Discount Code" box and click "Apply." The discount will be reflected in your total.
Where do you ship to?
Where do you ship to?
We offer free worldwide shipping! Please see our shipping policy to find your country and shipping times.
Can I return my order?
Can I return my order?
All returns must be postmarked within 30 days of the delivery. All returned items must be in new and unused condition, in the original packaging. See our return policy for more info
What payment methods do you accept?
What payment methods do you accept?
We accept a variety of payment methods to make your shopping experience seamless. This includes major credit cards such as Visa, MasterCard, and American Express. We also support payments through PayPal, Apple Pay, and Google Pay. For your convenience, some regions may have additional local payment options available, which will be displayed at checkout.